Find out the KEPCO customer center phone number and contact time. You may have to call KEPCO’s customer center for various reasons, such as sudden high electricity bills, problems with electricity, and reporting of accidents.
In that case, if you use KEPCO’s customer center and homepage well, you can handle your work very conveniently. 한전 고객센터
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How to check KEPCO electricity rates 좋은뉴스
First, let’s find out how to easily inquire about electricity bills. There are two types of electricity bill inquiry: simple inquiry and detailed inquiry. Simple search is a simple way to search using your customer number without logging in separately.
Simple Inquiry can only check rates for a short period of about 4 months. However, in the case of an apartment or officetel where the electricity bill is added to the management fee, KEPCO’s simple inquiry is not possible.
Detailed inquiry is a menu that can be used after signing up for KEPCO Cyber Branch, and you can inquire in detail the electricity bill for the last 3 years by month and year.
Simple inquiry of electricity rates on the homepage
After connecting to the KEPCO cyber branch, you can use the [Inquiry/Payment > Bill Inquiry > Simple Inquiry] route.
Go to the KEPCO homepage by selecting ‘Cyber Branch’.
This is the ‘Inquiry/Payment > Bill Inquiry > Simple Inquiry’ menu at the KEPCO Cyber Branch.
A simple inquiry screen will appear as shown below. Select search conditions here: Search by customer number, select the billing year and month, and search.
After logging in, you can view detailed inquiry using the [Rate inquiry > Detailed inquiry] menu.
☞ KEPCO Cyber Branch
https://cyber.kepco.co.kr/
KEPCO customer center phone number
The KEPCO customer center phone number is [ 123 ] without an area code. When calling from a mobile phone, press [123] after dialing the area code. Electrical consultation and trouble reporting are available 24 hours a day, so it would be good to know with common sense.
KEPCO customer center phone number: 123 without area code / area code + 123 on mobile phones
If you have additional complaints, you can leave a complaint on the bulletin board by going to [Complaint Center > Voice of Customer > Customer Consultation]. Please note that the answers are running sequentially.